Graphic of gears and EducationSuperHighway logo and an icon of service providers

How EducationSuperHighway and Service Providers Collaborate

As our team goes out into the field to support school districts, we often address questions about whether we provide Internet to schools. Our answer has always been: not quite – we are not a service provider, but we collaborate with service providers to upgrade schools as a critical step in closing the connectivity gap.

Take a look at how our organization differs from service providers:


Provides Internet services and connections

Our organization does not provide Internet service.

Provides subscribers with access to the Internet and related services.

Participates in the E-rate competitive bidding process

While we do provide guidance about E-rate filing strategies through our website, webinars, and other avenues, we do not directly apply to provide services to districts.

If a provider plans to bid on E-rate eligible services, a service provider must register for a Service Provider Identification Number (SPIN) and, if necessary, complete the required Form 499-A/Q. For more information, see USAC’s guidance for Service Providers.

Provides technology consulting and project development support.

We offer many self-help materials on these topics through our website. We also offer direct technology and network advice to schools that need assistance. As an independent third party, all recommendations are vendor agnostic.

Some service providers offer consulting and project development support. Typically, their recommendations focus on the services their company can provide to schools.

Provides training on E-rate eligible services and technology implementation.

We offer webinars and in-person presentations on these topics to help districts prepare for current and future bandwidth needs.

Service providers, along with E-rate consultants and State E-rate Coordinators may also offer these services.

An opportunity to collaborate

Since service providers are responsible for bidding on upgrades, our goal is to make it easy for them to find and bid on upgrade opportunities. We help service providers:

  • Identify school districts in need of a network upgrade to the minimum recommended connectivity goal of 100 kbps per student.
  • Research prospects and find potential customers with contracts expiring using powerful E-rate data.
  • Find qualified leads and links to filed FCC Form 470’s using our free school broadband tool, Compare & Connect K-12.

Looking ahead

Our team is dedicated to working with service providers to upgrade students across the country. Visit our updated Provider webpage to connect with our team.