Emergency Broadband Benefit

Helping households connect during the pandemic


Emergency Broadband Benefit Program

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The benefit is limited to one monthly service discount and one device discount per household.

From May 12, 2021, eligible households will be able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider. Eligible households can enroll through an approved provider or by visiting https://getemergencybroadband.org.

Connect Every Student at Home

Any household with a K-12 student approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program (including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year); is eligible for the Emergency Broadband Benefit.

Using our K-12 Bridge to Broadband program, states and school districts can identify unconnected students, then use our tailored outreach resources to help their household connected.


Frequently Asked Questions

Who Else Is Eligible for the Emergency Broadband Benefit Program?

A household is also eligible if a member of the household meets one of the criteria below:

  • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid, or Lifeline;
  • Received a Federal Pell Grant during the current award year
  • Experienced a substantial loss of income due to job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.
How Do Households Apply?

There are three ways to apply:

  1. Contact your preferred participating broadband provider directly to learn about their application process.
  2. Go to GetEmergencyBroadband.org to apply online and to find participating providers near you.
  3. Call 833-511-0311 for a mail-in application, and return it along with proof of eligibility to: 

Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742

Note that existing Lifeline subscribers are automatically eligible for the EBB Program. However, your provider cannot enroll you in the EBB Program without your consent. You must opt-in with your existing provider or request enrollment in the EBB program with a participating broadband provider and choose an eligible service plan. You can choose to receive the benefit from your current Lifeline service provider or another participating provider.

Existing Lifeline Subscribers

  • If you receive the Lifeline benefit, you do not
    have to apply again for the EBB Program.
  • However, your provider cannot enroll you in the
    EBBProgram without your consent. Your company
    will ask you to opt-in to receive discounts.

Prospective Subscribers