EMERGENCY BROADBAND BENEFIT

Helping Households Stay Connected

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Emergency Broadband Benefit Program

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The benefit is limited to one monthly service discount and one device discount per household.

Stay Connected

Who Is Eligible for the Emergency Broadband Benefit Program?

Your household qualifies for the Emergency Broadband Benefit if it has an income at or below 135% of the federal poverty guidelines OR any member of the household:

Only one monthly service discount and one device discount is allowed per household. Program rules acknowledge there may be more than one eligible household residing at the same address.

Emergency Broadband Benefit

FAQs

The US Department of Education created this page which includes:
  • Strategies for school and district outreach to families
  • An outreach toolkit which includes sample social media graphics and posts, newsletter and email content, and printable fliers
  • FAQ’s about the EBB

EducationSuperHighway and ExcelInEd created this step-by-step guide for State Leaders.

There are three ways to apply:

  1. Contact your preferred participating broadband provider directly to learn about their application process.
  2. Go to getemergencybroadband.org to apply online and to find participating providers near you.
  3. Call 833-511-0311 for a mail-in application, and return it along with proof of eligibility to:

Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742

Note that existing Lifeline subscribers are automatically eligible for the Emergency Broadband Benefit Program. However, your provider cannot enroll you in the program without your consent. You must opt-in with your existing provider or request enrollment in the Emergency Broadband Benefit Program with a participating broadband provider and choose an eligible service plan. You can choose to receive the benefit from your current Lifeline service provider or another participating provider.

Existing Lifeline Subscribers

  • If you receive the Lifeline benefit, you do not have to apply again for the Emergency Broadband Benefit Program.
  • However, your provider cannot enroll you in the
    EBBProgram without your consent. Your company will ask you to opt-in to receive discounts.

Prospective Subscribers

K-12 Bridge to Broadband

Connecting Every Student for Remote Learning

Any household with a K-12 student approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program (including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year); is eligible for the Emergency Broadband Benefit.

Using our K-12 Bridge to Broadband program, states and school districts can identify unconnected students, then use our tailored outreach resources to help their household connected.