envelope-ofacebook2linkedinsearchtriangle-downTwitter_Logo_White-on-Bluetwitter

Emergency Broadband
Benefit

Helping households connect during the pandemic

LEARN MORE

Emergency Broadband Benefit Program

The Emergency Broadband Benefit will provide a discount of up to $50 per month towards broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price. The benefit is limited to one monthly service discount and one device discount per household.

From May 12, 2021, eligible households will be able to enroll in the program to receive a monthly discount off the cost of broadband service from an approved provider. Eligible households can enroll through an approved provider or by visiting getemergencybroadband.org

Connecting every student for remote learning.

Any household with a K-12 student approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program (including through the USDA Community Eligibility Provision in the 2019-2020 or 2020-2021 school year); is eligible for the Emergency Broadband Benefit.

Using our K-12 Bridge to Broadband program, states and school districts can identify unconnected students, then use our tailored outreach resources to help their household connected.

LEARN MORE

Who Is Eligible for the Emergency Broadband Benefit Program?

Your household qualifies for the Emergency Broadband Benefit if it has an income at or below 135% of the federal poverty guidelines OR any member of the household:

  • Qualifies for Lifeline benefits through participation in SNAP, Medicaid, Supplemental Security Income, Federal Public Housing Assistance, or Veterans and Survivors Pension Benefit;
  • Participates in one of several Tribal specific programs: Bureau of Indian Affairs General Assistance, Tribal Head Start (only households meeting the relevant income qualifying standard), Tribal Temporary Assistance for Needy Families (Tribal TANF), Food Distribution Program on Indian Reservations;
  • Experienced a substantial loss of income since February 29, 2020 with a total household income in 2020 at or below $99,000 for single filers and $198,000 for joint filers;
  • Received a federal Pell Grant in the current award year;
  • Received approval for benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020 or 2020-2021 school year; or
  • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program, and that provider received FCC approval for its eligibility verification process.

Only one monthly service discount and one device discount is allowed per household. Program rules acknowledge there may be more than one eligible household residing at the same address.


How Can School Districts Help Their Families Get Signed Up?

The US Department of Education created this page which includes:
  • Strategies for school and district outreach to families
  • An outreach toolkit which includes sample social media graphics and posts, newsletter and email content, and printable fliers
  • FAQ’s about the EBB

How Can States Support EBB Sign Ups? 

EducationSuperHighway and ExcelInEd created this step-by-step guide for State Leaders.

How Do Households Apply?

There are three ways to apply:

  1. Contact your preferred participating broadband provider directly to learn about their application process.
  2. Go to getemergencybroadband.org to apply online and to find participating providers near you.
  3. Call 833-511-0311 for a mail-in application, and return it along with proof of eligibility to:

Emergency Broadband Support Center
P.O. Box 7081
London, KY 40742

Note that existing Lifeline subscribers are automatically eligible for the Emergency Broadband Benefit Program. However, your provider cannot enroll you in the program without your consent. You must opt-in with your existing provider or request enrollment in the Emergency Broadband Benefit Program with a participating broadband provider and choose an eligible service plan. You can choose to receive the benefit from your current Lifeline service provider or another participating provider.

Existing Lifeline Subscribers

  • If you receive the Lifeline benefit, you do not have to apply again for the Emergency Broadband Benefit Program.
  • However, your provider cannot enroll you in the
    EBBProgram without your consent. Your company
    will ask you to opt-in to receive discounts.

Prospective Subscribers