This course will equip you with the knowledge and resources to support households to enroll in the Affordable Connectivity Program (ACP) and sign up for a high-speed home internet plan. Upon completion of this course, you will be a certified ACP enrollment specialist.

  • Four Steps to Get Connected 
  • Reminders & Application Overview

  • ACP Application Step 1: Prove Identity
  • ACP Application Step 2: Create an Account
  • ACP Application Step 3: Sign In
  • ACP Application Step 4: Start Application
  • ACP Application Step 5: Confirm Eligibility
  • ACP Application Step 6: Review Information
  • ACP Application Step 7: Upload Documentation
  • ACP Application Step 8: Sign Agreement

  • Assisting Special Populations
  • Consumer Protections
  • How to Retrieve the Application ID
  • Selecting a Provider & Plan
  • Device Discount Programs
  • Recertification
Play Video about Thumbnail General ACP Awareness Video

This course includes:


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