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AFFORDABLE CONNECTIVITY PROGRAM certification.

training COURSE CONTENTS

This course will equip you with the knowledge and resources to support households to enroll in the Affordable Connectivity Program (ACP) and sign up for a high-speed home internet plan. Upon completion of this course, you will be a certified ACP enrollment specialist.

  • Paths to Get Connected 
  • Reminders for Enrollment Specialists
  • Starting the Application
  • ACP Application Step 1: Contact Information
  • ACP Application Step 2: Prove Identity
  • ACP Application Step 3: Choose Eligibility
  • ACP Application Step 4: Review Information
  • ACP Application Step 5: Check Eligibility
  • ACP Application Step 6: Create Account
  • ACP Application Step 7: Confirm Information and Upload Documentation
  • ACP Application Step 8: Sign Agreement
  • Assisting Special Populations
  • Consumer Protections and Rules
  • How to Retrieve the Application ID
  • Selecting a Provider & Plan
  • Device Discount Programs
  • Recertification
Play Video about Thumbnail General ACP Awareness Video

This course includes:

FREE

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ACP ENROLLMENT ON HOLD

Enrollment for the ACP is currently on hold. Enrolled households will continue receiving the benefit until the program ends. Feel free to provide your email, and we’ll notify you on any updates about the ACP.